Website Privacy Policy

Welcome to the website of Çalık Enerji Swiss AG. 
The privacy of your personal information is paramount to us. As a token of our faith in necessity for the privacy of your Personal Data and infrastructure to ensure so, we affirm and undertake the privacy of your Personal Data.

1. What data is covered by this Privacy Policy?
All Personal Data is covered by this Privacy Policy. This includes all information that indicates your identity, in particular your name, address, postal address, delivery address, telephone number and email address.

2. Who is responsible for the careful handling of your data?
The responsible body for data processing is Calik Enerji Swiss AG in 6033 Buchrain. E-mail: [email protected]. For data protection concerns, please contact the above address.
 
3. When does Calik Enerji Swiss AG use and process Personal Data?
We know that the careful handling of your Personal Data is very important to you. Data protection is therefore a high priority at Calik Enerji Swiss AG. We comply fully with the strict provisions of the Swiss Data Protection Act and, in addition, the General Data Protection Regulation of the European Union.
Not only national data regulations but also the provisions of the European General Data Protection Regulation are observed for the storage, processing and use of Personal Data and information. In principle, you can visit the Calik Enerji Swiss AG website without leaving any Personal Data. In some cases, however, we do need such data from you, namely:
when communicating business-related information or complaints
when contacting us
when registering and using the protected area by registered customers.

4. What does Calik Enerji Swiss AG do with your Personal Data?
We use Personal Data specifically to conduct business relationships and to prevent misuse of our website. Furthermore, with your express consent, we will inform you about services and news from Calik Enerji Swiss AG. In order to be able to contact you more easily and quickly than by post, we ask you to provide us with your email address.

You have the right to obtain information free of charge about your stored data and, if necessary, the right to correct, block or delete this data.
If you have any questions about the collection, processing and use of your Personal Data, please contact:
Email: [email protected]
Furthermore, you can request information about the use of your Personal Data at any time.
 
5. How does Calik Enerji Swiss AG protect your Personal Data?
When you register with Calik Enerji Swiss AG and log in with your password, your Personal Data is transmitted to us. To prevent this data from falling into the wrong hands, we encrypt it using SSL (Secure Socket Layer) technology. This is currently the most common and secure method of data transmission on the Internet. It is used by Calik Enerji Swiss AG as standard whenever sensitive data is transmitted. You can recognise that data is being transmitted in encrypted form by the closed padlock symbol in the lower status bar of your browser.
Calik Enerji Swiss AG maintains a wide range of other security measures to protect its customers' Personal Data. In connection with these security measures, you may occasionally be asked to provide proof of your identity before we display personal information to you. An example of this procedure is access to your customer account, which is only possible by entering a password.
 
6. Does Calik Enerji Swiss AG use cookies?
In order to make visiting our website attractive and to enable the use of certain functions, we use so-called cookies on various pages. These are small text files that are stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e. after you close your browser (so-called session cookies). 
Other cookies remain on your device and enable us or our partner companies to recognise your browser the next time you visit (persistent cookies). 
Our website uses the following cookies:
1) Our website uses TS01246cfc and TS01e54f40 which are mandatory cookies. These cookies are necessary for the operation of our website and are used to fulfil a service requested by the user (such as logging in, filling out forms, or remembering privacy preferences). These cookies are essential for the website to function and cannot be disabled. They are typically updated to store your privacy preferences or to use the data you enter when logging into the system or filling out a form. You can update your browser to block these cookies or to warn you about them, but some parts of the site may not work. These cookies do not contain personal information.
2) Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services relating to website activity and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=ch.
You can set your browser so that you are informed about the setting of cookies and can decide individually whether to accept them or to exclude the acceptance of cookies in certain cases or in general. If cookies are not accepted, the functionality of our website may be limited.
7. When will your data be deleted?
The legislator has enacted a variety of storage obligations and periods. After the 10-year period has expired, any corresponding data is routinely deleted.

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Buchrain, 1 February 2026

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